Shipping and delivery

We offer FREE Standard 3-5 Day Shipping on all U.S. (excluding Puerto Rico and Guam) merchandise orders $10 and over (excluding taxes).

SHIPPING INFORMATION

1. SHIPPING COSTS & DELIVERY TIME

Below are the shipping method options and costs.

  • Standard Shipping 3-5 Days (Orders $10 and over): FREE
  • Standard Shipping 3-5 Days (Orders under $10): $5.95

Matican.com offers 3-5 business day shipping as our standard shipping option on all merchandise orders. Certain products may require additional days to process prior to shipping. However, due to delays related to demand and COVID-19, Matican.com orders may experience delays. Standard business day shipping is FREE on orders $10 and over (excluding taxes) – no promotion code needed. For merchandise orders totaling less than $10, there is a delivery charge of $5.95 for Standard Day shipping. Depending on the carrier, your order may arrive on a weekend.

2. MULTIPLE SHIPPING ADDRESSSES

We are unable to ship to multiple addresses in a single order. To ship to multiple addresses, we recommend placing a separate order for each address.

3. BUSINESS DAYS & HOLIDAYS

All orders process and ship Monday – Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.

Packages do not ship from our distribution centers on weekends or the following US holidays:

  • New Year’s Day
  • Martin Luther King Jr. Day
  • President’s Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Columbus Day
  • Veteran’s Day
  • Thanksgiving
  • Christmas
4. MULTIPLE SHIPMENTS

To better serve our clients, we use merchandise inventory from all our warehouses across the country. You will receive multiple shipments when your order is being fulfilled by multiple warehouse locations. There is no additional shipping fee when your order is split into multiple shipments. Alternately, we may combine multiple orders into one shipment.

5. UNDELIVERED PACKAGE

If the address you provided is undeliverable, we may contact you to verify your address for reshipment. However, you are responsible for the shipping charges, any duties, taxes and/or customs charges that are incurred on the package for both the original and the re- delivered shipment.